Privacy policy
Last updated: September 25, 2026
This Privacy Policy describes how Norellar ("Norellar", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the "Site").
By using the Site, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, device type, and certain cookies installed on your device.
As you browse the Site, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as "Device Information".
We collect Device Information using technologies such as:
- Cookies: Small data files placed on your device or computer that may contain an anonymous unique identifier. Cookies help us operate, secure, analyze, and improve the Site.
- Log files: Files that record actions occurring on the Site and may include your IP address, browser type, internet service provider, referring and exit pages, and date and time information.
- Web beacons, pixels, and tags: Electronic technologies that may be used to collect information about how you browse and interact with the Site.
When you make or attempt to make a purchase through the Site, we may collect certain information from you, including:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
- Order details
- Other information necessary to process and fulfill your order
We refer to this information as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Personal Information we collect for legitimate business purposes, including:
Processing and fulfilling orders:
- Processing payments
- Confirming and fulfilling orders
- Arranging shipping and delivery
- Providing invoices and order confirmations
- Communicating with you regarding your orders
- Providing customer support
- Handling returns, refunds, and exchanges
Fraud prevention and security:
We may use Personal Information to detect, investigate, and prevent fraudulent, unauthorized, or potentially harmful activity.
Improving our Site:
We may use Device Information to understand how visitors use our Site and to improve its functionality, design, products, services, and overall customer experience.
Marketing and advertising:
Where permitted by applicable law and in accordance with your preferences, we may use your Personal Information to provide information about our products, promotions, offers, and services.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third-party service providers when necessary to operate our business and provide our services.
Our online store is powered by Shopify. Shopify may process Personal Information as necessary to provide its services.
You can learn more about how Shopify handles Personal Information through its privacy policy:
https://www.shopify.com/legal/privacy
We may also share information with service providers that assist us with:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and infrastructure
- Analytics
- Customer support
- Fraud prevention
- Marketing and advertising
- Other services necessary to operate our business
These service providers are generally permitted to use Personal Information only as necessary to provide services to us or as otherwise permitted by law.
We may also disclose Personal Information when required to do so by applicable law, regulation, legal process, court order, governmental request, or when necessary to protect our rights, property, customers, or the security of the Site.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to provide, maintain, and improve the Site.
Cookies may be used to:
- Keep the Site functioning properly
- Remember preferences
- Maintain shopping cart information
- Understand how visitors interact with the Site
- Measure website performance
- Improve our products and services
- Support advertising and marketing activities
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
ANALYTICS AND ADVERTISING
We may use analytics and advertising technologies provided by third parties to understand how visitors interact with our Site and to measure the effectiveness of our marketing campaigns.
Depending on the services we use, these technologies may collect information such as IP address, device information, browsing behavior, pages viewed, interactions with advertisements, and other online activity.
If enabled on our Site, Google Analytics may be used to analyze website traffic and user behavior.
You can learn more about Google's privacy practices here:
https://policies.google.com/privacy
You may also be able to manage certain Google advertising preferences through Google's advertising settings:
https://adssettings.google.com/
THIRD-PARTY ADVERTISING PIXELS
Our Site may use advertising pixels, tags, cookies, and similar technologies provided by third-party advertising platforms.
These technologies may allow us and our advertising partners to measure advertising performance, understand how visitors interact with our Site, and provide advertisements that may be relevant to users.
Depending on your location and applicable law, you may have the right to opt out of certain forms of targeted or personalized advertising.
You can manage advertising preferences through the settings provided by the relevant advertising platform.
BEHAVIORAL ADVERTISING
Where permitted by applicable law, we may use Personal Information and information collected through cookies and similar technologies to provide targeted or personalized advertising.
Depending on the platforms we use, you may be able to manage your advertising preferences through their respective privacy or advertising settings.
For example:
Meta Privacy Center:
https://www.facebook.com/privacy/
Google Ads Settings:
https://adssettings.google.com/
DO NOT TRACK
Some web browsers may transmit "Do Not Track" signals.
Because there is currently no universally accepted standard for responding to such signals, our Site may not respond differently to a Do Not Track signal unless required by applicable law.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your Personal Information.
These rights may include the right to:
- Request access to Personal Information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your Personal Information
- Request restriction of certain processing activities
- Object to certain uses of your Personal Information
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications or personalized advertising
These rights are subject to applicable legal limitations and exceptions.
EUROPEAN ECONOMIC AREA, UNITED KINGDOM AND SWITZERLAND
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) or applicable local legislation.
Where applicable, Personal Information may be transferred and processed outside your country of residence, including in countries such as the United States and Canada.
Where required by law, appropriate safeguards will be used for international transfers of Personal Information.
BRAZIL
If you are located in Brazil, you may have rights under the Lei Geral de Proteção de Dados (LGPD), including rights relating to access, correction, deletion, portability, information about processing, and revocation of consent, subject to applicable legal requirements and exceptions.
To exercise applicable privacy rights, please contact us using the information provided below.
DATA RETENTION
We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing and maintaining records of transactions, complying with legal and accounting obligations, resolving disputes, enforcing agreements, and protecting our legitimate business interests.
When you place an order through the Site, we may retain certain Order Information for our records unless and until deletion is requested and we are legally permitted to delete it.
Some information may need to be retained for a longer period when required by applicable law.
DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our Site is not intended for children under the age required by applicable law to independently provide consent to the processing of their Personal Information.
We do not knowingly collect Personal Information from children in violation of applicable laws.
If you believe that a child has provided us with Personal Information, please contact us so that we can take appropriate action.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or regulatory obligations.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle Personal Information.
CONTACT US
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to make a complaint regarding our handling of Personal Information, please contact us: